(3+4) Usb ports stopped working – effective and easy [minitool]

In this article, I will show you some solutions that might help if you have encountered the "USB ports stopped working" problem. Besides, I also explain what you should do if important data on USB devices is lost or deleted.

USB port no longer works

USB port does not work anymore? And you therefore have no chance to access the data on the removable disk? What should you do in this case? In the below part I will show you how to do to solve the problem "USB port does not work anymore" to solve.

In fact, you should check for the hardware issues first if you encounter these problems like "USB port does not work", "USB flash drive is not recognized", because sometimes hardware problems can easily lead to these problems. You can follow these instructions to see if they are caused from hardware problems.

1. First remove your removable disk(USB stick, memory card, or external hard drive), then connect it to another computer, if it still doesn’t work, then the problem may be the removable drive but not the USB port. Your removable disk may be defective or broken. If it works, check further with the second step.

2. If it can work normally, it is possible that the USB port is really defective, the connection between the motherboard and the USB port is not right, or the voltage of the ports is not enough.

In this case you can use another USB port to see if only one port is defective. Besides, you can also check the rear ports if you use desktop computer, if the rear ports work properly, it is possible that USB cable does not connect to the front USB port properly or the voltage of the front ports is not enough.

Once you have checked all the hardware issues and determined that the "USB port stopped working" problem is not caused by hardware issues, try the following solutions to fix the "USB ports stopped working" problem.

How to fix the problem "USB ports no longer work"

If the problem is not caused from the hardware problems, it can be caused from connecting and disconnecting devices several times in short intervals. If this is the case, please try the following solutions.

Solution 1: Restart your computer.

Restarting is always the method to try, and also the easiest and fastest method if you have encountered a computer problem that is not caused by hardware issues. When restarting the computer, it will try to fix some simple problems.

Here you can also reboot the computer to see if the problem is fixed. If not, keep trying the solutions.

Solution 2: Use the Search for changed hardware function

  1. Right-click on the icon of Windows and then choose Device Manager from the popup menu.
  2. In the pop-up window navigate to the option Action and then click on it, in the drop-down list select Check for changed hardware from.

After that check again if the "USB ports stopped working" problem has disappeared.

Solution 3: Disable and then reactivate USB Controller

The "USB ports stopped working" problem can be mainly caused because of the outdated drivers. Therefore, please uninstall the drivers under USB Controller in Device Manager.

How to uninstall the drivers

Step 1: Call Device Manager.

Step 2: Under USB Controller uninstall all drivers.

Step 1:Open Device Manager

  1. Press simultaneously the keys Windows and R, to Run open.
  2. After the window of Run is displayed, please type msc in the text box, then press Enter to open Device Manager.

In the text field of Run you can type many other commands, like diskmgmt.msc, diskpart, cmd, regedit.

  • If you diskmgmt.enter msc in it, it will open Disk Management, which you can use to manage disks, such as expand volume, format volume, but unfortunately it has many limitations, if you want to manage your disks without limitations, you can use the Partition Manager, MiniTool Partition Wizard, use. It will surprise you.
  • If you type cmd in it, it will open the command prompt which you can use to perform many commands for Windows, like CHKDSK, scf/scannow.
  • When you type regedit in it, the registry editor is opened.

CHKDSK is not available for RAW drives? Read this post to solve this problem without data loss.

Step 2: Disable USB controller

  1. In the Device Manager window click on USB controller, then many items will be displayed.
  2. Right click on the first listed USB controller and then select from the popup menu Disable device
  3. Repeat step 2 to disable all listed USB controllers.
  4. Restart your computer, and after computer is booted, Windows will automatically check for changed hardware and reinstall the uninstalled USB controllers.
  5. Finally, reconnect the USB device to the computer and check if the "USB ports not working" problem has been solved.

More solutions for the "USB port not working" problem

If the solutions mentioned in the above sections do not work, you can use the following possible solutions to solve the problem.

Method 1: Use antivirus program

Virus is also one of the possible factors that lead to the problem. Therefore, you can use an antivirus program and run a scan to see if the problem is really due to virus.

Method 2: Enable USB port in BIOS

USB port is not enabled in BIOS, the problem also occurs. Therefore you can check in BIOS if USB port was enabled.

Method 3: Use troubleshooter

1. Simultaneously press the keys Windows and I, to Windows settings open.

2. Click on Update and Security and then navigate to Troubleshooting. (Here you can also type Troubleshooting directly into the search field next to the Windows icon and the Troubleshooting window will be opened.)

3. Go to Find and fix more problems find Hardware and devices and click on it, then it will be unfolded and an option Run Troubleshooting will be displayed.

4. Click on Run troubleshooter, then problem is detected. After a while, please click Apply this correction.

5. After that you will see a window telling you to restart your computer to fix the found problems, save all open files and close all programs before restarting it. Then click continue.

6. Other problems are identified. When problem handling is finished, the problems found will be displayed. Then click Close. And restart your computer.

7. After your computer has restarted, reconnect your USB device to the computer and check if the "USB ports stopped working" problem has been solved.

Method 4: Use recovery point

If the problem "USB ports stopped working" is not caused by hardware problems and all solutions mentioned above do not work, you can reset the computer to a previous restore point.

To perform a system restore

  • Press the key combination Windows and I, to Settings
  • Select Update and security
  • In the interface navigate to Restore.
  • Click on Restart Now under the option Advanced Start.
  • Then you will see a blue screen with some options, choose one by one Troubleshoot > Advanced Options> Restore System
  • After that you should select a user account and then enter the correct passwords.
  • In the interface of System Recovery click Next, to continue.
  • Now select a restore point, at this time the problem happens "USB ports no longer work" not.
  • Click on Ready and then press Yes in the popup window to restore Windows.
  • Restart your computer and check if the problem is fixed.

After you have fixed the "USB port stopped working" problem with the above mentioned solutions or others that are not mentioned in this article, be sure to connect your devices to your computer immediately and access the data on them. What should you do if you open devices like USB flash drive, memory card and unfortunately find that some important data is lost or you accidentally deleted the necessary data?

To recover the accidentally deleted or lost data

If you accidentally deleted the important data from the USB flash drive, I’m sure you immediately think that you can recover it from the recycle bin.

However, you will notice that they are not found in the Recycle Bin. Why? As you press the "Shift + Delete" keys? Recycle bin corrupted? No, even if you have deleted them simply by deleting or pressing the Delete key, you will not find them in the Recycle Bin. Why? Because the data deleted from removable media is not moved to the Recycle Bin.

Windows 10 Recycle Bin corrupted? Can not display files that you have deleted? You can find the solutions to recover deleted files from Recycle Bin quickly and fix the problem in this post.

What should you do in this circumstance? Can you get the deleted/lost data back? This is possible if you do not do any other operations on the device after data loss and the lost/deleted data is not overwritten by new data. You can use a recovery software to recover this data.

When it comes to recovery software, I will urge you to MiniTool Power Data Recovery recommend. It is free and professional recovery software. With which you can not only recover deleted/lost data, but also recover data from formatted/lost partitions. The step-by-step guide is shown below.

Recover data from the USB device with MiniTool Power Data Recovery

Step 1: Download and install MiniTool Power Data Recovery

To download MiniTool Power Data Recovery, you can press the following button or visit its official website.

Step 2: Select appropriate recovery mode and target disk

After downloading and installing MiniTool Power Data Recovery, open it, and 4 recovery modes will be displayed in the main interface: This PC, Removable media, Hard disk drive and CD/DVD drive.

  • This PC focuses on recovering the deleted or lost files and folders. As long as the partition is present, you can generally recover lost data using this mode.
  • Hard disk drive can recover files from corrupted, formatted and unformatted partitions.
  • Removable media is used to recover photo, music and video files from removable media such as memory card, USB flash drive, external hard drive and so on.
  • CD / DVD drive restores lost or deleted data from CD and DVD.

Here you should select removable media, then you will find your USB device by its capacity if there are multiple removable devices connected to the computer. Next, click the button Scan.

Step 3: Save lost/deleted data to a safe place

After or during the scanning process, the found files will be listed, if you found the files you need during the scanning process, you can stop the scanning process and recover them directly. If unfortunately you can’t find it, you can wait patiently until the process is completed. To quickly find the data you need, you can use the following functions.

  • View lost files: If you want to recover only the lost files, you can use this function to let this software show you only the lost files.
  • Search: If you can remember the name of the file, you can use this function.
  • Filter: After you click on the button Filter a pop-up window will be displayed. You can filter the files by file name/extension, size or date.

After finding the lost or deleted files, tick them and click the Save button in the lower right corner to specify a safe path to save the files.

That’s all, how to recover deleted/lost data from USB devices with MiniTool Power Data Recovery.


If you have encountered the "USB ports stopped working" problem, please try the solutions mentioned in this article, if they prove to be useful, share it with us. Or if you have any problems while using MiniTool software, leave them in the comment section or send us an email via [email protected] .

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Position: Columnist

Joined the MiniTool family in 2018. After that, it focuses on data recovery and disk management. In the two years she has written many good articles and helped users get out of their problems in data recovery and computer management.

Besides knowing computer tricks, she is also interested in foreign languages, especially Japanese and Korean. She also likes animated movies and feature films very much. "Good morning . Oh, and if we don’t meet again, good day, good evening and good night!" is their most popular movie quote.

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