If you experience symptoms such as fever, cough, cold or loss of smell and taste and are concerned that you have contracted the corona virus, you should contact a doctor by telephone or call the emergency medical service (116 117).
You should take note of the following
Call the doctor’s office to make an appointment. Describe your symptoms. If you have had contact with a confirmed case in the last ten days, you should report it to. Don’t go into a waiting room without checking with your doctor’s office. The doctor’s office must be able to accommodate anyone who may be infected.
If the doctor performs a PCR test on you, please provide your mobile phone number and e-mail address, if available and if possible. If your test result is positive, this information will facilitate your subsequent digital exchange with the Health Department. All personal data will be processed in accordance with data protection regulations and will not be passed on to third parties.
Don’t just go to an emergency room. These care for patients with life-threatening illnesses. Visit the emergency room if you have a life-threatening illness, such as shortness of breath. Please also call the emergency number (112) if you have a life-threatening illness.
This is what you have to consider in case of a positive rapid test and PCR test
They have tested positive for coronavirus but may not have symptoms? If so, the following regulations now apply to you:
Anyone who self-tests and tests positive should immediately isolate themselves and avoid contact with others as much as possible. If you have not been tested at home, you should go home as soon as possible.
Individuals who test positive with a rapid antigen test by healthcare professionals must immediately quarantine themselves and inform the health department of the test result and the type and date of the test if the underlying testing occurred outside of Bavaria.
In addition, you should immediately make an appointment for a PCR test to have the result verified. Include your cell phone number and email address, if available and if possible. If your PCR test result is also positive, this information will facilitate subsequent communication with the health department. You may leave the isolation to go directly to the PCR test.
If a PCR test is performed after a positive rapid test and it does not detect virus (negative result), isolation ends.
If the PCR test is also positive, the isolation will be prolonged.
If there is still no test result from a PCR test five days after the positive antigen test, isolation ends on day six after the positive antigen test.
Persons tested positive by PCR are required by general decree of the Bavarian Ministry of Health (AV Isolation) to go into domestic isolation as soon as they learn of their positive result. The laboratory will perform further testing for viral mutations. Positive PCR test results are automatically transmitted to the health department.
Individuals who provided their mobile phone number and email address during the test will automatically receive further information from the health department digitally via text message. All personal data will be processed in accordance with data protection regulations and will not be passed on to third parties. All other cases will continue to be handled manually by the health department and individuals will be contacted via their landline number.
If tested outside of Bavaria, persons who test positive by PCR test must immediately go into isolation and inform the health department of the test result and the type and date of the test.
- Contact form public health department
Contact the public health department about people who have tested positive
Infected persons and contacts in quarantine are no longer called regularly by the health office. The health department automatically informs all newly reported cases whose laboratory report contains a mobile phone number with a personalized SMS message. This message contains a link to a web page with all important information on how to proceed. The health department will continue to handle all other cases manually and via the landline number.
Communicate close contacts to the health department
By virtue of the general decree of the Bavarian Ministry of Health (AV Isolation), persons tested positive by PCR are obliged to name their close contacts to the public health department. Use the contact form for this and select that you are Corona positive and want to report your contacts.
The health department is also asking infected people to notify people with whom you had close contact up to 48 hours before the test date or 48 hours before the onset of symptoms and who are at risk of infection themselves. On the "Contacts" page you will find a definition of who is classified as a close contact person and information about the quarantine regime for close contacts.
From 1. February, it is also possible to report close contacts to the health department using the Climedo software. Positively tested persons, who have already given their mobile phone number during the test and who are therefore informed by the health department with an SMS and registered for the symptom diary of the Climedo software, can now also transmit their close contacts via this application. In this way, a contact person file can be created automatically and linked to the index case file. This simplifies the reporting process for infected persons. At the same time they support the health department. The health department checks the contact persons transmitted by the infected persons and informs them about a possibly existing quarantine. Secure data transmission is guaranteed by the servers of the Federal Information Technology Center (ITZ Bund).
- Contact person notification
- Contacts: Definition and guidance
It is possible to end the isolation without calling
Due to the high number of reported new infections, the health department must prioritize its work. Infected persons and contacts in quarantine are therefore not called regularly. Affected individuals can end isolation on their own under certain circumstances:
Ending the isolation
If you test positive for coronavirus by PCR test, isolation ends after ten days if you have been symptom-free for the past 48 hours.
Isolation can be terminated early if a PCR or a high-quality rapid antigen test performed no earlier than the seventh day of isolation has a negative result. A positive PCR test is also permitted, which shows a CT value greater than 30 and thus a low viral load. You must have been symptom-free for 48 hours prior to testing. Isolation ends as soon as you have submitted the negative test result to the health department via contact form. To do this, select that you are corona positive and want to submit your test result to end your isolation.
If the test is positive, the isolation is automatically prolonged. In this case, a new PCR or rapid test is possible on the tenth day of isolation at the earliest, provided you have been symptom-free for the last 48 hours. In order to end the isolation, the test must be negative and the result must be sent to the health department. If this test also shows a positive result, the public health department will determine when and under what conditions isolation will end in individual cases.
This also applies to infected children and adolescents and to persons who do not show any symptoms.
Infected employees in hospitals, care facilities and institutions for integration assistance can be cleared after seven days with a negative PCR test if they have previously been symptom-free for 48 hours. Alternatively, daily negative rapid tests are possible for five days.
If you test positive by rapid test, isolation ends if the first PCR test performed after the positive antigen test has a negative result. If this PCR test is positive, the isolation period is ten days with the possibility of free-running after seven days. If you do not have the PCR test result five days after the positive rapid test, the isolation ends on day six after the positive rapid test.
- Contact form health department
- Isolation periods (federal government)
Frequently asked questions
How to find out if I am infected?
Have a PCR test performed. A swab is taken from your nasopharynx and sent to a laboratory for testing. You can have the test carried out free of charge by your family doctor. Certain groups of people receive free PCR tests at the municipal testing center at the airport.
Until the test result is available, you must go into domestic quarantine. Quarantine means that you do not leave your home during this time, not even to go shopping or for a walk. You will not be allowed to receive anyone during this time. Since the new virus variants spread faster and are less forgiving, the contact restrictions must be strictly adhered to.
Depending on where your swab was taken, you will receive your test result from that location. The health department cannot provide information about test results.
- PCR test at the municipal testing center at the airport
How do I find out about my test result?
Depending on where you are getting tested, you may be asked to provide your cell phone number and/or email address when you are tested. The laboratories will then inform you about your test result using these contact details.
What happens if I test positive?
Positive results will be reported to you and to the health department by the laboratories or the physicians performing the tests.
Depending on where you get tested, you may be asked to provide your mobile phone number and/or email address during the test. The laboratories will then inform you of your test result using these contact details.
In addition, all persons who have tested positive and whose laboratory report contains a mobile phone number will automatically receive a personalized SMS from the health department. This message will include a link to a website with all important information on how to proceed. The health department does not regularly call infected persons and contacts in quarantine.
If you learn from the lab or doctor that your test is positive before the health department contacts you, you must immediately go into isolation. This also applies if you have had a "rapid test", for example an antigen test, which is positive. In this case, you will need to take an additional PCR test.
What I need to know in isolation?
You should not leave your home during isolation, even to go shopping or for a walk. During this time you are not allowed to receive anyone. Infected persons and their contacts are advised to ensure spatial separation from other household members in the household. For example, meals should not be taken together, but one after the other. In addition, you should follow the recommended hygiene measures. Because the new virus variants spread more quickly and are less forgiving of mistakes, contact restrictions must be followed even more strictly. Temporary stay in a garden belonging to the apartment, on a terrace or balcony is allowed alone. For testing required to end isolation and other testing ordered by the health department, you may leave your home for that purpose alone.
During isolation, you must keep a diary in which you record daily body temperature and, if present, signs of illness, as well as general activities and contact with other people. If you need assistance during this time, you can call the citizen telephone number 09 11 / 2 31-1 06 44.
- Contact form health department
What do I do if I develop symptoms in isolation?
If you develop symptoms of illness during quarantine, please contact your family doctor. Outside office hours, you can call 116 117 in urgent cases. In case of life-threatening problems, e.g. shortness of breath, please call an emergency doctor on 112.
How do I get a sick note?
If you are to be tested on reasonable suspicion or have tested positive for coronavirus, the doctor may write you off sick based on your symptoms.
How to obtain a quarantine certificate for the employer?
If you need a quarantine certificate for your employer, you can request it using the contact form after your isolation ends. To do this, you must first have sent your negative test result, which you obtained at a test center, to the Nuremberg Health Department via the contact form.
Please enter the following in the comments field of the contact form: "I was ill from … to . in quarantine and need a certificate for my employer for this purpose." You can also make this request when landing the negative result at the end of quarantine.
- Contact form public health department
What applies to suspected?
Suspected persons are people who are suspected of being infected, either because of a positive rapid test or because of symptoms suggestive of infection and for whom the health department has ordered a PCR test.
Suspected persons must go into quarantine immediately after learning of a positive antigen test, notification from the health department that testing has been ordered, or if no such order has been made, immediately after the (PCR) test has been performed.
In the case of a positive PCR test, this is true even if a previously performed antigen test has a negative result.
For suspected persons, home quarantine ends with a negative result of a PCR test, but no later than the end of the fifth day after the day of testing. The negative test result must be confirmed in writing or electronically at the request of the suspected person.
If the result of the PCR test is positive, isolation is maintained for ten days after the test is taken or symptoms begin. In this case, the rules for people who tested positive apply.